Q: Where does V12 Health® Produce their PPE?
A: We produce at multiple facilities throughout China and Turkey.
Q: What’s are your Terms & Conditions?
A: We offer (Net 0) on one-time orders and for our customers who sign up for a recurring contract, we bill (15) days from last delivery date.
Q: How do you accept payment?
A: We accept Bank Wire’s and “ACH” for all purchases, and checks from verified customers.
Q: Do you offer Tax Exemption for 501.C3 organizations or resellers?
A: Yes, we require that you provide the necessary documents to your V12 Health® Sales Rep.
Q: Is there any easy way to have a product automatically re-ordered on a regular basis?
A: Yes, we have programs set up for re-occurring orders. Please contact your V12 Health® Sales Rep to learn more.
Q: Do any of your products have messaging such as, “not for medical use?”
A: No, they do not.
Q: Does V12 Health® offer PPE warehouse storage?
A: Yes, please contact your V12 Health® Sales Rep for more information on how we can manufacture, fulfill, and deliver your PPE Purchase.
Q: Where would our PPE be stored?
A: Chicago, LA, and Miami – with Miami being our main warehouse.
Q: What is your default Nitrile glove ratio?
A: S:5%; M:45%; L:45%; XL: 5% unless otherwise specified.
Q: How many cases of Nitrile gloves per pallet?
A: (100) gloves per box, (10) boxes per case, (84) cases per pallet, (84,000 units).
Q: What is the minimum Nitrile glove order quantity?
A: (1) Container, (3,300) cases, (3.3 Million gloves) (39-40) Pallets.
Q: Where do you currently produce your Nitrile gloves?
A: We currently produce all of our Nitrile gloves in China.
Q: Can you expedite shipping on Nitrile gloves?
A: Yes, we have 747-cargo planes making weekly trips. *Prices may vary. Please contact your V12 Health® Sales Rep to learn more.
Q: Where do you currently produce your Medical Isolation Gowns?
A: All of our Medical Gowns are currently produced in Turkey.
Q: Do you offer free samples?
A: Yes, please contact your V12 Health® Sales Rep to request a sample.
Q: Do you offer discounts for bulk orders?
A: Yes, please contact your V12 Health® Sales Rep to receive a full product and price list.
Q: What is ETA on products not in the Warehouse?
A: *Freight ETA (30-60) days. By 747-Cargo Plane (7-12) days. *Dependent on size.
Q: What is ETA on products in the Warehouse?
A: Products in our warehouse will ship within (24) hours of an approved Purchase Order. In hand arrival (4-7) days. *Depending on Destination.
Q: How can I help those impacted by COVID-19?
A: Some of the ways you can help include donating to Feeding America, the American Red Cross, and Save the Children